Where people and AI act as one

We build enrollment carts with conversational AI, intelligent operations, and seamless customer experiences for energy retailers. Our platform integrates into your existing ecosystem, automating back-office operations while enhancing customer touchpoints. Our hybrid approach scales AI automation and human expertise together—delivering efficiency without losing the personal touch.

Human ExpertsComplex decisionsCustomer relationshipsExpert oversight
AI AutomationRoutine tasksData processing24/7 monitoring
Hybrid AgentsFaster resolutionsScalable expertiseBetter outcomes

How It Works

From cart to customer care

We design intelligent enrollment experiences and integrate them into a complete ecosystem—combining AI automation with human expertise at every touchpoint.

Beautiful Enrollment Carts

Custom-designed cart experiences where customers interact with conversational AI to get instant answers and guidance—turning questions into enrollments.

1

Hybrid Agent Intelligence

AI automation handles the routine while expert humans add the human touch—delivering scale and efficiency without sacrificing relationships.

2

Ecosystem Integration

A central hub that connects with your existing systems, unlocking innovation and enabling best-in-class experiences across your entire operation.

3

Platform Capabilities

Built for scale and flexibility

Enterprise-grade infrastructure designed to grow with your business and adapt to changing market demands:

Rapid Deployment

Launch custom enrollment carts in weeks, not months. Our platform-based approach means faster time-to-market while maintaining full customization and brand alignment.

Performance Analytics

Real-time dashboards track enrollment conversions, AI interaction quality, agent performance, and operational metrics—giving you full visibility into what's working and where to optimize.

API-First Architecture

Built to integrate seamlessly with your CRM, billing systems, and existing tools. Our open APIs and webhooks ensure Eneract fits into your workflow, not the other way around.

Eneract operations center showing hybrid agent workflow

Testimonials

Trusted by energy leaders

Eneract's hybrid-agent approach transformed our customer service operations. The seamless blend of AI efficiency and human expertise reduced our response times by 60% while improving customer satisfaction scores.

SM

Sarah Mitchell

VP of Operations at Apex Energy Solutions

We were skeptical about AI in our billing operations, but Eneract's team proved that humans and AI working together deliver better results than either alone. Our error rates dropped significantly while processing speed doubled.

JR

James Rodriguez

CFO at PowerGrid Retailers

Pricing

Flexible solutions for every retailer

Choose a service tier that matches your operational needs and scale.

Start Up

For small retailers testing hybrid operations.

Custom

What's included:

Customer service support
Basic automation
Monthly reporting
Email & chat support

Professional

For growing retailers scaling operations.

Custom

Everything in Start Up, plus:

Full customer service
Back-office automation
Field coordination
Advanced analytics

Enterprise

For large retailers with complex needs.

Custom

Everything in Professional, plus:

Dedicated account team
Custom workflows
System integrations
White-label options

FAQ

Common questions about Eneract

Learn more about how our hybrid-agent platform transforms energy operations. Can't find what you're looking for? Contact us.

Our AI handles routine tasks like data entry, basic inquiries, and pattern recognition, while human experts manage complex decisions, customer relationships, and exceptions. The system learns from human actions to continuously improve.

Ready to transform your operations?

Schedule a demo to see how Eneract can optimize your energy operations.